The services provided by HOP ON HOP OFF ISTANBUL are the provision of passenger vehicles, contracted passenger-carrying Bosphorus boats and other pedestrian guided city tours and sightseeing tours.
When you purchase your tickets online, you will be sent a confirmation message by text or e-mail.
a picture of your tickets with you or on your phone when you join the tour.
If you have an E-ticket, you will need to bring your printed E-ticket with the credit card you used to make the purchase as proof of identity or show the SMS link with the E-ticket displayed on your phone. You must present your e-ticket to a staff member in hop on hop off istanbul uniform at your preferred boarding point. The staff will replace the E-ticket with a valid ticket to travel.
Hop on hop off istanbul reserves the right to reject any E-ticket offered without the credit card used for the purchase.
must keep your ticket safe as exchanges will not be issued. 
It can be used within 1 year from the date of purchase.

You must keep your ticket safe. If you are found to be traveling without a valid ticket, you will be charged the full ticket price for the replacement ticket.
Child tickets are available for children aged 5-15. Children must be accompanied by an adult at all times. Children under the age of 3 can travel for free when accompanied by a special adult (1 adult: 1 child), unless the child is sitting on a seat other than a paying passenger.
Hop on hop off istanbul strives to provide as accurate departure points and times as possible for the service. However, hop on hop off istanbul reserves the right to change such departure points and times without prior notice when circumstances require. The guest must be ready at the address to be picked up between the hours we specified, otherwise they cannot claim a right
walks, parades weather opposition natural disasters reserves the right to deviate from the course of a service if we are reasonably cautious in light of circumstances beyond our control.  
Seating cannot be guaranteed on both decks during peak times.
Big Bus reserves the right to deny access to travel on a particular departure as circumstances are considered to jeopardize tour security.
Prices for the services can be found on the relevant pricing page of the Platforms. All prices include applicable local taxes. HOP ON HOP OFF reserves the right to change the prices of any Service immediately and without notice.
Hop on hop off Istanbul may occasionally offer discounts or promotional offers with or without a discount or promotional code. Coded discounts are generally only valid for one transaction and will be deactivated once the code has been redeemed and will no longer be valid, Hop on hop off Istanbul does not assume any responsibility or liability for any discounts or promotional offers posted on external websites and at any time without notice. reserves the right to withdraw the discount and promotional offer.
If Hop on hop off Istanbul is unable to provide a Service during the validity period of your ticket due to the conditions under its control, you will be entitled to refund all or part of your ticket fee. Any application
for a refund must have a justified reason for written Customer Returns

As should be made to info@hoponhopoffistanbul.com address. Please scan your ticket and attach it to your email. However, hop on hop off istanbul will not violate these terms and conditions and will not be liable for any delay or failure in the performance of any of the Services if such delay or failure was caused by events, circumstances or causes beyond reason.
Please all personal pay attention to the items. Hop on hop off istanbul will not be liable for any loss, damage, delay, inconvenience, direct or indirect loss, but unless hop on hop off istanbul is neglected, in this case its liability is limited (excluding death or personal injury) the maximum refund of the ticket price.
Alcohol consumption is always prohibited on the Services.
a ticket is purchased from Hop on hop off Istanbul ticket agencies, any query regarding the ticket purchase or refund request should be forwarded to the ticket agent that sold the ticket.
You hereby acknowledge that you may take photos on any of the hop on hop off istanbul Services and consent to such photos containing the images you use for the purposes of the 1998 Data Protection Act and other relevant legislation, laws or regulations. In hop on hop off marketing and promotional materials, including platforms. Hop on hop off istanbul will try not to use prominent photographs of a single person without the consent of that person. All images on the platforms are for illustrative purposes only.
Hop on hop off istanbul may request any person to dismiss a Service at its discretion if it finds its behavior offensive or disturbing to other passengers, or if it is acting in a way that poses a risk to its own safety or security. Other passengers and hop on hop off istanbul will not have any further responsibility in this regard.
If you have any feedback on the Services or Platforms, please email: info@hopohopoffistanbul.com.
Hop on hop off istanbul reserves the right, at its sole discretion, to change, modify, add or remove these terms and conditions at any time and to restrict access to any area of ​​the Platforms at any time without notice or liability. Hop on hop off istanbul recommends that you check these terms and conditions periodically for changes. If you use the Platforms after the changes are posted in this section, you agree to the amended terms and conditions.
By using any of the Platforms, you agree that you are responsible for the use of the Platforms and that hop on hop off Istanbul will not be liable under any circumstances, including (but not limited to) negligence, to the extent permitted by applicable law. Direct, indirect, incidental, special, consequential or criminal damages, losses, costs or expenses, or any Platforms resulting from the use or inability to use any of the Platforms or any material in connection with any of them (including but not limited to any virus or Other errors or defects or malfunctions in computer transmissions or network communications (including but not limited to), even if hop on hop off İstanbul has been informed of the possibility of such damage.
Any software that can be downloaded from any of the platforms is downloaded at your own risk.
Nothing in these terms and conditions affects your statutory rights. Nothing in these terms and conditions excludes hop on hop off Istanbul liability for:
• Death or personal injury caused by the negligence of Hop on hop off Istanbul;
• fraud or fraudulent misrepresentation; or
• for any other loss or damage that cannot be excluded or limited under applicable law
To the extent permitted by applicable law, hop on hop off istanbul does not guarantee that any of the Platforms will be available at any time or that your access to any of the Platforms will be uninterrupted, timely, error-free or free from viruses or other harmful components. If any of the platforms are unavailable, please report this to www.hoponhopoffistanbul.com by e-mail hop on hop off istanbul will try to fix the error as soon as possible hop on hop off istanbul. You are responsible for providing and maintaining all equipment, services and other materials you need to access this website and ensure that adequate anti-virus protection is installed on the equipment used to access this website.
Unless otherwise stated, all intellectual property on the Platforms and all rights to any information appearing on any of the Platforms (including screenshots, content, text, graphics and look and feel of any Platform belong to hop on hop off istanbul or its licensors. Brands, company names or logos are the property of their respective owners. Any use of these brands, names and logos by you may constitute a violation of their owners' rights. Hop on hop off istanbul does not guarantee that the Platforms do not infringe the intellectual property rights of third parties.
Except as provided in these terms and conditions, you are strictly prohibited from using any intellectual property that is displayed or related to the Platforms, and hop on hop off Istanbul will aggressively enforce its intellectual property rights to the fullest extent of the law. Nothing in relation to the Platforms should be construed as granting any license or right to or in any trademark, service mark or trade offer of hop on hop off or any other intellectual property owned by any member of the hop on hop off istanbul group.
For your personal use, you may print a copy of any page (s) from the Platforms and download their excerpts and attract the attention of others to the content posted on the Platforms.
You must not alter paper or digital copies of any material that you print or download in any way, and you must not use any images, photographs, video or audio sequences or any graphics separate from the accompanying text.
As the authors of the content on the platforms, hop on hop off istanbul status (and the status of contributors) must always be acknowledged.
You must not use any part of the content on the Platforms for commercial purposes without obtaining a license to do so from hop on hop off istanbul or its licensors.
If you print, copy or download any part of the Platforms that violate these terms of use, your right to use them will cease immediately, and you must return or destroy copies of the materials you have made, subject to your choice of hop on hop off Istanbul.
Hop on hop off istanbul is not responsible for the content of other sites linked to any or any of the Platforms and hop on hop off istanbul excludes all warranties and all liability for any loss or damage you suffer as a result of your use of such sites. .
Hop on hop off istanbul is not responsible for the content of websites linked on the Platforms. Such links should not be interpreted as endorsement of linked websites by hop on hop off Istanbul. Hop on hop off Istanbul will not be responsible for any loss or damage that may arise from your use of them.
not use any of the Platforms for any illegal, improper or illegal purpose or activity. In addition, you must not use any of the Platforms in any way that causes or could result in:
• hop on hop off istanbul injury;
• any of the Platforms or services provided through any of the Platforms that will be interrupted, damaged or corrupted;
• A virus or malicious code to be placed on any part of any Platform;
• Crime or harm to any other person using any of the Platforms;
• Hop on hop off istanbul if you or any other user of any of the Platforms violates any applicable law or regulation; or
• Damage to any person providing hop on hop off Istanbul services in connection with any of the Platforms.
You are prohibited from:
• modify, translate, parse, decompile, reverse engineer, disassemble, or otherwise attempt to access the source code of all or any part of any Platform;
• create derivative works from any part of any Platform; or
• copy any part of any Platform (including relevant documentation) or commercially use, rent, charge, sell, publish, sublicense, distribute, transfer or otherwise transfer any part of any Platform.
therefore, you grant a permanent, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare and display derivative works of your content in connection with the Services in different media, including hop on hop off platforms.
Hop on hop off also has the right to disclose your identity to any third party who claims that any content posted or uploaded by you to this website infringes their intellectual property rights or privacy rights.
Hop on hop off istanbul will not be liable or liable to any third party for the content or accuracy of any content posted by you or any other user of the Platforms.
Hop on hop off reserves the right to remove any posting you make on the Platforms if it considers that your post does not comply with the content standards specified in the "Acceptable Use" section above.
The opinions expressed by other users on the platforms do not represent the views or values ​​of hop on hop off Istanbul.
You are solely responsible for ensuring the security and backup of your content.
If at any time any part of these terms and conditions is found to be invalid or otherwise rendered unenforceable by a court, court or other competent jurisdiction, this decision will not override or invalidate the rest of these terms and conditions. These terms and conditions shall be deemed modified by changing or cutting out the parts necessary to make them valid, legal and enforceable while maintaining their purpose, or, if this is not possible, by substituting another provision that is valid, legal and enforceable and gives equivalent. the effect on the intention of the parties. Any such invalid or unenforceable part or part may be separated from these terms and conditions, or the validity of such parts in any other jurisdiction will not be affected.
If any part of these terms and conditions conflicts at any time with the laws of a jurisdiction in which you use the Services or Platforms, the laws of that jurisdiction will prevail, but only to the extent of such conflict.
2.10 TASK
You may not transfer, sublicense or otherwise transfer any of your rights under these terms and conditions.
In case of dispute arising from the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the settlement of the Buyer or the Seller are authorized up to the value announced by the Ministry of Industry and Trade in December each year.

The following additional terms apply to your use of the Application. The application is a free download source for hop on hop off istanbul customers. Hop-on has been developed to help you make the most of your hop-on sightseeing experience.
Hop on hop off istanbul strives to ensure that the information contained in the Application is correct during download, but its accuracy cannot be guaranteed. If you are using an interactive map downloaded the previous day, please click the 'Update' tab to make sure you have the latest version. When such updates are offered to you by Hop on hop off Istanbul, it is your sole responsibility to install updates to the App. You acknowledge that if you do not update the Application when prompted, your use of the Application may be adversely affected, and hop on hop off assumes no liability if you do not.
The times and prices listed in the app are provided as a guide only. Hop on hop off istanbul cannot be held responsible for changes in the opening hours or prices of third party visitor attractions. Big bus reserves the right to change tour times without prior notice when conditions require.
Hop on hop off istanbul reserves the right to deviate from the routes and stops specified in the Application if it is reasonably cautious.
To access hop on hop off tours, you must have a valid ticket. Owning the app does not generate a ticket or provide access to the tour.
For safety reasons, customers are required to sit while the bus is in motion. Whether on the bus or riverboat, please refer to the App only when it is safe.
application was developed as a client assistance and is provided in good faith. Details in the application cannot be guaranteed. Hop on hop off istanbul cannot be held responsible for any problems arising from incorrect information contained in the application. If you have any doubts about the information contained in the app, please consult the hop on hop off staff for clarification.
Each interactive map requires approximately 10MB of data download (although each download may have more or less data). To minimize data costs, downloading interactive maps is recommended when a wireless connection is available. Once the interactive map is downloaded, no further data exchange is required unless you choose to access the Google / Apple map function. You are responsible for payment of all fees incurred as a result of your use of any Application, including charges imposed by your mobile service provider.
Please write to
info@hoponhopoffistanbul.com if you have a request or complaint ACCESSIBILITY
Copyright © 2020, hop on hop off İstanbul. All rights reserved.
Licensed under the Simplified BSD License
Unless required by applicable law or agreed in writing, the software distributed under the Simplified BSD License is distributed "AS IS" WITHOUT ANY WARRANTY OR CONDITION, express or implied. See Simplified BSD License for specific language management permissions and restrictions under the Simplified BSD License.

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